Net Promoter Score® (NPS) survey template

Need feedback but don't know how to start? Kickstart your survey research with a template. Customize it and brand.
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NPS (Net Promoter Score) is an effective and widely popular customer satisfaction metric.
Run NPS surveys to gauge customer loyalty and gather qualitative feedback. Use your findings to improve customer experience and drive company growth.
Track your Net Promoter Score and discover the “why” behind it with our free NPS survey template.
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Net Promoter Score Template FAQ

What is Net Promoter Score (NPS)?

Are NPS surveys worth it?

What is the Net Promoter Score (NPS) question?

How is Net Promoter Score calculated? What is the NPS formula?

Are there different variants of NPS questions?

How can marketing teams use NPS?

How to run an NPS survey properly to get valid results?

Can I use the NPS survey template to measure customer satisfaction?

How to calculate Net Promoter Score?

How to tell if my NPS score is a good one?

Can you give me an example of a company successfully using the NPS survey?

What information do I get in an NPS report?

How to use Survicate's NPS survey template?

Do I need to add my credit card if I want to use the survey template?

Is Survicate's NPS survey template free to use?

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Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
Edit template
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